Customer Service

Exceeding Customer Expectations

Description

Customer service is where we can best meet and exceed our customers' expectations, and this requires a cultural shift around understanding them, and servicing their needs based on our understanding of what those are. This course is all about how we do that, to create a culture of service that leads to lifelong customers who become our best advocates. Customers who return and refer to us often and recommend us too.

Start August 01, 2019

End December 31, 2025

Learning period: 334 week/s

Online Assisted

$499

Rod Large

Hi I'm Rod and I'll guide you though this course. If you have any queries or need to discuss how to proceed, please feel free to email me at rod@smart-train.co.nz.


Average Ratings: 4.4/5

Total Reviews: 25 reviews

5/5

Romeo S.T week ago

"Tutor is very patient with me. I would recommend this F2F(tutor) class to all my friends who cannot go to regular school."

5/5

Romeo S.T week ago

"Tutor is very patient with me. I would recommend this F2F(tutor) class to all my friends who cannot go to regular school."

5/5

Romeo S.T week ago

"Tutor is very patient with me. I would recommend this F2F(tutor) class to all my friends who cannot go to regular school."

Is it possible to ask question if I enroll for Online Solo? (Submitted by Titania Brodwell)

Answer: Yes! You can still ask the tutors if you have questions during your learning. You can send messages through the Inbox feature in your dashboard. It will not be answered immediatelybut you will get a reply within 24hr.

Is it possible to ask question if I enroll for Online Solo? (Submitted by Titania Brodwell)

Answer: Yes! You can still ask the tutors if you have questions during your learning. You can send messages through the Inbox feature in your dashboard. It will not be answered immediatelybut you will get a reply within 24hr.

Is it possible to ask question if I enroll for Online Solo? (Submitted by Titania Brodwell)

Answer: Yes! You can still ask the tutors if you have questions during your learning. You can send messages through the Inbox feature in your dashboard. It will not be answered immediatelybut you will get a reply within 24hr.