Sales Development

Customer Centred Selling

Description

More and more retail sales are going to online giants, so being better equipped to sell, cross sell and upsell retail clients is critical if retail outlets are to survive. Exceptional service, solution based sales processes is where Customer Centered Selling takes the sales assistants to new levels of selling skills. Customer Centered Selling is a programme for retail sales that embraces a new way of selling. From the old-style features/benefits/close to diagnosis/solution/open accounts. Recognition that today’s customer does not want to be SOLD – they want to be helped. They do research online and need help to find the right solution to their problem. As part of the overall package including coaching, and management support this online assisted program is fee based along with the other three programs in this series - Exceeding Customer Expectations, Health and Safety, and LEAN Manufacturing.

Start April 01, 2019

End April 01, 2025

Learning period: 313 week/s

F2F (Tutor)

$295

Online Solo

$495

Online Assisted

$790

Rod Large

Hi I'm Rod and I'll guide you though this course. If you have any queries or need to discuss how to proceed, please feel free to email me at rod@smart-train.co.nz.


Average Ratings: 4.4/5

Total Reviews: 25 reviews

5/5

Romeo S.T week ago

"Tutor is very patient with me. I would recommend this F2F(tutor) class to all my friends who cannot go to regular school."

5/5

Romeo S.T week ago

"Tutor is very patient with me. I would recommend this F2F(tutor) class to all my friends who cannot go to regular school."

5/5

Romeo S.T week ago

"Tutor is very patient with me. I would recommend this F2F(tutor) class to all my friends who cannot go to regular school."

Is it possible to ask question if I enroll for Online Solo? (Submitted by Titania Brodwell)

Answer: Yes! You can still ask the tutors if you have questions during your learning. You can send messages through the Inbox feature in your dashboard. It will not be answered immediatelybut you will get a reply within 24hr.

Is it possible to ask question if I enroll for Online Solo? (Submitted by Titania Brodwell)

Answer: Yes! You can still ask the tutors if you have questions during your learning. You can send messages through the Inbox feature in your dashboard. It will not be answered immediatelybut you will get a reply within 24hr.

Is it possible to ask question if I enroll for Online Solo? (Submitted by Titania Brodwell)

Answer: Yes! You can still ask the tutors if you have questions during your learning. You can send messages through the Inbox feature in your dashboard. It will not be answered immediatelybut you will get a reply within 24hr.